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Effortless style, everyday utility.
The perfect finish to any look.
Everything we do starts with why
We believe in building better
At LuxnLuna, we are committed to protecting your privacy and ensuring your shopping experience is secure. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.
When you browse or purchase bags and jewellery from our website, we may collect the following information:
Personal Information: Your name, email address, phone number, and shipping/billing address.
Order Information: Details regarding the products you view, add to your cart, or purchase.
Technical Data: Your IP address, browser type, device information, and browsing behavior collected through cookies and tracking technologies (including Meta Pixel).
We use the collected information for the following purposes:
To process and fulfill your orders and manage deliveries.
To communicate with you regarding your orders or customer support inquiries.
To improve our website’s functionality and user experience.
To send you updates, marketing communications, or promotional offers (only if you have opted in).
We do not sell your personal information to third parties. We share data only when necessary to operate our business, including:
Payment Processors: To securely process your transactions.
Shipping & Logistics Providers: To ensure your products are delivered to your address.
Marketing & Analytics: We use tools like the Meta Pixel to track website performance and serve relevant ads on social media platforms.
Our website uses “cookies” to enhance your shopping experience, remember your cart items, and analyze site traffic. You can choose to disable cookies through your browser settings, though some features of our site may not function properly without them.
You have the right to:
Access the personal information we hold about you.
Request corrections to inaccurate information.
Request the deletion of your personal data from our systems.
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